Privacy Policy

1. Introduction

Leazpass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tenant screening platform and related services (collectively, the "Services").

We are a consumer reporting agency subject to the Fair Credit Reporting Act (FCRA) and applicable state laws. We take our obligations under these laws seriously and have implemented appropriate safeguards to protect consumer information.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information Provided by Property Managers

• Account registration information (name, email, phone number, company name)
• Property information (addresses, unit details, rental terms)
• Screening criteria and policies
• Payment and billing information
• Communications with our support team

2.2 Information Provided by Rental Applicants

• Personal identification information (name, date of birth, Social Security Number)
• Contact information (email, phone, current address)
• Government-issued identification documents
• Employment and income information
• Rental history and references
• Bank account information (for income verification via Plaid)
• Biometric data (facial images for identity verification)

2.3 Information from Third-Party Sources

• Credit reports and scores from TransUnion
• Criminal background check results
• Eviction history records
• Employment and income data from Plaid
• Identity verification results

2.4 Automatically Collected Information

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with the platform)
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 For Property Managers

• Provide and maintain our tenant screening Services
• Process applications and generate screening reports
• Process payments and manage billing
• Send service-related communications
• Provide customer support
• Improve and optimize our Services

3.2 For Rental Applicants

• Verify identity and prevent fraud
• Obtain and compile consumer reports for tenant screening
• Verify income and employment
• Provide application status updates
• Fulfill FCRA disclosure and dispute obligations
• Process payments for screening fees

3.3 General Purposes

• Comply with legal obligations
• Enforce our terms and policies
• Protect against fraud and unauthorized access
• Analyze usage patterns and improve Services
• Respond to legal requests and prevent harm

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Property Managers: Applicant screening information is shared with the property manager who requested the report, as authorized by the applicant.
• With Service Providers: We share information with third-party vendors who assist in providing our Services (e.g., TransUnion, Plaid, payment processors).
• For Legal Compliance: We may disclose information when required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Your Rights Under the FCRA

As a consumer reporting agency, we comply with the Fair Credit Reporting Act. You have the following rights:

• Right to Disclosure: You can request a copy of your consumer report file.
• Right to Dispute: You can dispute inaccurate or incomplete information in your report.
• Right to Know: You can learn who has requested your consumer report.
• Right to Adverse Action Notice: If an adverse action is taken based on your report, you must be notified.
• Right to Freeze: You can place a security freeze on your consumer report.

To exercise these rights, please contact us at privacy@leazpass.com.

6. Your Privacy Rights by State

6.1 California Residents (CCPA/CPRA)

California residents have additional rights including the right to know what personal information we collect, the right to delete personal information, the right to opt-out of sales (we do not sell personal information), and the right to non-discrimination.

6.2 Other State Privacy Laws

We comply with applicable state privacy laws including those in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA). Residents of these states may have additional rights regarding their personal information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and audits
• Employee training on data protection
• SOC 2 Type II compliance
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Consumer reports are retained for 7 years as required by FCRA
• Account information is retained while your account is active
• Payment records are retained for 7 years for tax purposes
• Log data is typically retained for 90 days

9. Biometric Information

For identity verification, we may collect biometric information including facial geometry from selfies. This information is:

• Collected only with your explicit consent
• Used solely for identity verification purposes
• Processed by our identity verification partner (Plaid)
• Deleted within 3 years or upon your request
• Protected by appropriate security measures

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: